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Explore guides, tutorials, videos, and more to master CMAsnap®

Introducing the CMAsnap Mastery Series

Go beyond the basics and master your CMA workflow.

A curated webinar series designed to deepen your skills, boost efficiency, and unlock advanced features.

Explore the Mastery Series

Countdown til our next Webinar: Finding the Right Comps with CMAsnap (Learn More)

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  • Getting Started
  • FAQs
  • Videos
  • Knowledge Base

CMAsnap Getting Started Guide

Step-by-step instructions to set up your account and master the most powerful features.

Quick Video Tutorials

Bite-sized walkthroughs to help you build stunning CMAs in minutes.

First Report with CMAsnap

Create your first report with CMAsnap and take a tour of the dashboard.  (4 min)

Dashboard Part 1: Top Navigation

This video is Part 1 of a complete guide through the CMAsnap Dashboard. (3 min)

Dashboard Part 2: Report Navigation

In this video, you’ll learn how to navigate and access all the data that CMAsnap provides in real time. (5 min)

Live Weekly Zoom-inar

Every Wednesday at 11:00 AM Eastern Time, join Tom Cunningham, CMAsnap CEO,  for a live Q&A and strategy session to make CMAsnap work for your business.  Join here!

General and Getting Started

What makes CMAsnap stand out from other CMA tools?

CMAsnap goes beyond automated estimates by combining speed and automation with your professional judgment. It handles the busywork but lets you fine-tune comps and make adjustments—so your CMAs reflect real market insight, not just an algorithm.

Can I use CMAsnap on my phone?

Absolutely! CMAsnap offers full functionality on any device. Just open your browser and log in as usual.

What is the trial period for CMAsnap?

CMA Snap offers a free 30-day trial.

How do I change my login email address? 

To change your login please email address, send an email to support@cmasnap.com.  Include your current login email and the login email you would like to change to. We are typically able to make this change within 24 hours.

I didn’t receive my authorization code.

Ensure your MLS profile has a direct/mobile number that can receive texts. If you use an office number, the code will not be received. Contact support@cmasnap.com for manual authorization.

How do I subscribe to CMAsnap after the Trial Period?

Here is a quick video (<2min) on how to subscribe

Once your trial is expired, you will need to subscribe to log in.  There is a green button in the upper right corner of your window.  Click that and you will see your options (monthly, annual, rentals upgrade…) 

NOTE:  Based on your MLS,  you may see a different price than in this video.  

How do I set up my profile for sending listings to clients?

 Click your email address in the top right corner of your browser window, select “Account,” and fill out your details as you want them displayed on reports. You can also upload a headshot and company logo. Don’t forget to click “Submit” to save changes.

Nothing happens when I click "New Report."

There are 2 reasons this might happen. 

1) You may not have “authorized your MLS”.  Check out this video on how to do that.  (NOTE: If your MLS is not listed, then we have not worked with it yet.  Shoot us an email at support@cmasnap.com and we can look into it)

2) If your trial has ended, you must subscribe to continue using reports. Click “Subscribe Now” to activate your account. Here’s a video

Which MLS Datasets are supported?
  • ACTRIS
  • HAR
  • CTXMLS
  • NWMLS
  • NTREIS
  • DOORIFY
Why is my MLS not listed?

This means that we have not worked with your MLS before.  The technical process is very easy, but we need to have a discussion with the MLS owners.  Shoot us an email at support@cmasnap.com if you can help introduce us.  (…and thanks!)

How much does it cost?

Here is our pricing.

Note that we may have special team deals set up with a Brokerage or a whole MLS.  

How do I upgrade my subscription to get 2 months free?

Login to your CMAsnap

Under your account name to the upper right click the email then select billing.

There you will see an “update subscription” option to click.

The next page will show you a monthly / yearly choice.

Select yearly and follow the remaining instructions,

 

Comps and Adjustments

How do I change a comp?

On the Comps page, uncheck the highlighted property you do not want included in your report.

Can I change the search radius?

Yes. On the Comps page, click Filter (upper right) to adjust:

  • Search radius & distance
  • Square footage
  • Year built
  • Property type
  • Date range

Can I search by subdivision?

CMAsnap does not have a subdivision search, but allows filtering by neighborhood using the search box above the sold date in the property table.

How can I remove a comp?

On the Report page, either:

  • Click a pin on the map and select Delete, or
  • Click the Delete button below the comp image.
Can I add my own comps?

Yes. On the Report page, click the blue “Add Comp” button and enter an address or MLS number, then select property.

Does CMAsnap include off-market closed sales and FSBO data?

CMAsnap only pulls MLS-sold listings. Appraisers require verifiable sales data (e.g., closing statements) for off-market transactions.

Can I add a property that did not sell in the MLS?

Yes, but use caution. Appraisers require closing statements for verification. To add, click “Add Comp” on the Reports page, select “Search Tax Records”, and enter the sale details.

Is CMAsnap good for identifying property similarities and differences?

Yes! It matches stories and pools based on Fannie Mae guidelines and allows manual selection of key factors for CMAs.

How is the adjusted sales price calculated?

The adjusted sales price is the average of all adjusted values of the comps you’ve selected for pricing (indicated by the dollar sign icon).

Can I substitute manual adjustments instead of using system-generated adjustments?

Yes! CMAsnap provides suggested adjustments, but you can edit or add your own with a single click.

How are square footage adjustments calculated?

We calculate square footage adjustments by taking the difference in square footage between the subject property and the comparables (comps), multiplying that by the average price per square foot of the selected comps, and then applying a 30% adjustment. This methodology ensures consistency and accuracy across your reports

Can I use CMAsnap to adjust for unique neighborhood factors, like homes next to a golf community?

Yes! While CMAsnap provides automated comps, your local expertise is crucial for selecting the most appropriate comparisons.

How do I adjust for basement square footage?

On the dashboard, click the “Edit” button below the property photos. In the property form, click “More” next to square footage and enter the adjustments. Click “Submit” to save.

How should I adjust for third-floor attic space?

CMAsnap automates adjustments for unfinished above-grade square footage. Use the “Edit” button under the property photos, click “More” next to square footage, enter the adjustment, and click “Submit.”

How do I input adjustments for upgrades?

CMAsnap offers standard adjustments for partial and full upgrades. To add specific upgrades, click the “+-” button under the comp’s photo, then the green plus button, and describe the upgrade in the provided box. If it’s not listed in the dropdown, type a description and click “Create.” Enter a value and click “Submit.” Remember, adjustments should only be made to comps, not the subject property.

More Videos

CMAsnap ® oneMinute Intro

A quick flyover of capabilities.

How to Subscribe

 Sign up and manage your subscription options.  (2 min)

Authorize your MLS

Authorize data access so you can start building CMAs instantly. (2 min)

Testimonials

13 realtors in 2 and half minutes share their insights on using CMAsnap. (2.5 Min)

FAQ: Basements

Learn how CMAsnap handles basements. (2 min)

Knowledge Base

General Questions

  • How do I change my login email address? 
  • I'm having trouble getting verified at an MLS dataset
  • I didn’t receive my authorization code
  • When I click the email button, nothing is happening, or it tries to open some other email app

Featured Articles

Popular Articles
  • How do I change my login email address? 
  • I'm having trouble getting verified at an MLS dataset
  • I didn’t receive my authorization code
  • When I click the email button, nothing is happening, or it tries to open some other email app
  • Embedding CMAsnap with the Embed API
Newest Articles
  • Embedding CMAsnap with the Embed API
  • When I click the email button, nothing is happening, or it tries to open some other email app
  • I didn’t receive my authorization code
  • I'm having trouble getting verified at an MLS dataset
  • How do I change my login email address? 
Recently Updated Articles
  • Embedding CMAsnap with the Embed API
  • When I click the email button, nothing is happening, or it tries to open some other email app
  • I didn’t receive my authorization code
  • I'm having trouble getting verified at an MLS dataset
  • How do I change my login email address? 

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